Refund & Returns
This page explains the current Burnish access model and how future billing or physical-production questions will be handled.
Last updated: July 27, 2026
Current access
This release of Burnish does not offer a public paid plan. There is no purchase required for the access currently presented on the public site.
No physical returns
Burnish is a browser-based design service and does not operate a physical card storefront. Because Burnish does not ship printed cards, there is no physical return process for products bought from Burnish.
Future paid features
If Burnish later introduces paid functionality, the transaction terms displayed at the time of purchase will explain eligibility, delivery, cancellation, and refund conditions for that purchase.
Erroneous charges
If you believe a future Burnish charge is duplicated, unauthorized, or otherwise incorrect, contact us with the account email and transaction details so it can be reviewed.
Exports and third-party printers
Files exported from Burnish are digital design outputs. Printing ordered from an independent printer is a transaction between you and that provider, and its return or refund policy applies to the physical order.
Contact
Send billing or return questions to hello@burnish.design.